Social Banking

Industry - Banks

Social banking that enables customers to access financial services, both banking and nonā€banking related via social media platforms is a sought-after convenience! Interactive software that allows remote, secure payments from the comfort of a handheld device has revolutionised the banking ecosystem.

An Artificial Intelligence (AI) run system can respond to customer queries via social media platforms like Facebook, Twitter, Telegram and Skype.AI for intelligent solutions ā€“

  • Pay your bills in no time
  • Instant query resolution via an interactive chat session
  • Driven by social media channels as per oneā€™s choice

key features

Social banking allows instant person-to-person money transfer withĀ other value-added services like airtime top-up across all network, booking movie tickets, ordering food, depositing and retrieving cheque images.
Device mobile
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key benefits

Bring banking to your comforatable zone

Quick response

Preinstalled on diverse social media platforms

Highly customisable and flexible to emerging needs

Easy to use. By simply typing ā€˜balanceā€™ or ā€˜statementā€™ the customer can have a request answered, within a chat environment

clients

For more than 5 years, Paramount Bank has worked with Craft Silicon to implement the most innovative ways to help with the banks day to day running and to help with efficient and effective ways for our customers to bank digitally. With this Craft Silicon has provided a full suite web based core banking system and channels system to cater for both retail and corporate customers. We are satisfied with the continued support accorded by Craft Silicon to ensure smooth business operations.

Mandeep Kaur
Paramount Bank
IT
Paramount Bank

Think Technology in Banking. Think Craft Silicon.

Transform your business with our solutions.

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clientele

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