overview
Chat Business APIs enable the integration of all WhatsApp business accounts with your internal customer communication system. One can leverage WhatsApp’s robust business messaging channel to send all customer communication with end-to-end encryption and also connect additional apps.
- Connect with your customers using Whatsapp messaging platform 24×7
- Secure channel with complete encryption
- Facility to connect additional apps to the Chat Business API
Stay connected with your customers always
Redefining chat connections for your customers
Developer-friendly options to interface with any programming language
Safe and secure channel with industry-standard protocols to protect privacy
Super quick set-up with streamlined APIs to access all WhatsApp Business features
Accurate message delivery across diverse channels
Key features
Swift Integration
The chat feature requires a one-time set up. Conveniently send messages by hosting and managing WhatsApp API client infrastructure at the business end.
Secure Communication
WhatsApp messages are encrypted from the Chat Business solutions to the device and secured over HTTPS from the application to the Chat Business solutions. This enables confidential communications with customers.
Highly Scalable
API clients can avail high-availability architecture, auto-scaling, active monitoring and timely backups. The Chat Business’s notification environment covers all the channels, including Facebook Messenger, Skype, Telegram, SMS and Email. One can easily configure multiple fallbacks and ensure accurate message delivery, irrespective of the user channel.