Our customers can access our online tools facilities to log in their issues and queries. Our main online support tools for our clients include ;
Project Managment System (PMS)
This is our centralised issue tracking system for all the issues raised either by our customer or support team. To access this system ,Send us an email with details of prefered username ,client name , and contact details to link below ; Register
Craft silicon will in return reply a link to our Project Managment System directed to your client project, to allow you to log , track and view progress on issues raised and resolved.
Send Us Your Issue
Download IssueTracker template and log in all the issues or bugs observed and email to link below ;
Send Email to Help Desk
Online Chat request
You can request for an online chat , through our customer help desk section , using the chat id below;
helpdeskcraftsilicon@yahoo.com
