The support team works closely with other teams within Craft Silicon to ensure that all client business needs are attended to in a timely manner and as per client expectations. Any issues reported by our customers is attended to in highly proffesional manner , and tested to ensure delivery of quality work.

The team includes:

  • Head of Support and Implementation (Core Financial Solutions and Alternate Channels)
  • Heads of Division
  • Project Managers
  • Senior Support and Implementation Engineers
  • Support Engineers
  • Help Desk Engineers

Other teams involved include: Development, Quality Assurance Department, Reporting Division and the Sales and Marketing Department who work closely with support team

 

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